- PdaNet connection is established but I do not get Internet access on the computer end.
With PdaNet connected, try to make sure you are able to browse the web on the phone's browser. If not that means either you do not have data connection on your phone or you have to disable "Mobile Broadband" or any other built-in tethering feature on the phone.
If phone's browser still works, then the issue comes from the computer side. On the computer click on Start->Programs->PdaNet for Android and select "Install Legacy Network Driver", wait for it to complete and see if that fixes the issue.
- Please check your phone and make sure PdaNet (usb tether) has been turned on.
This indicates the right version of PdaNet+ is not running on your phone.
On the phone please look for the PdaNet+ icon and launch it, then check the "USB Tether".
If you could not find the PdaNet+ icon on your phone, please install it using instructions above.
- Error message: "Your computer is running adb.exe" or ""Conflict with adb.exe".
This indicates you have previously installed another "Android related software" on your computer which
put an always-running "adb.exe" process on your Windows system. This process will monitor and take over your USB connection to an Android
phone. As a result it may interfere with PdaNet's USB connection.
To avoid the conflicts, on Windows search for file "adb.exe" under folder
"c:\program files(x86)". Once you find the file, rename it to something else then reboot your computer. After that "adb.exe" will no longer
run and that allows PdaNet to connect normally.
- Execution Conflicts: PdaNet+ Desktop is already running.
If you are trying to connect PdaNet+, you have clicked on the wrong icon.
You need to click on the PdaNet+ icon in the tray area (bottom-right of computer screen) and select "Connect" from the menu.
- (Mac) Fail to launch PdaNet background service 2, err=61 (or 60)
Try to uninstall PdaNet on Mac first (run ~/PdaNetUninstall.sh), then reboot your computer and reinstall PdaNet Desktop client (and reboot). This time make sure you have chosen the Boot Driver during installation of PdaNet. This should fix the issue.
- (Mac) When connecting the PdaNet+ menubar icon keeps blinking and I have no Internet.
This is because the Network Interface create by PdaNet is not added on Mac automatically for some reason.
Try to open Networks Preferences and click on "+", then select the new Network Interface (the biggest "en" number such as en2 or en3) and click "Apply" with DHCP selected.
- When PdaNet+ is connected, it shows a "version mismatched" message. What should I do?
That means the phone side has been updated to a newer version so there is a chance that the version on the computer side may not be compatible.
On the computer side simply download and install the latest version here.
If you are a registered user you won't lose your registration.
- Please make sure your phone is attached to the computer and usb debugging is enabled on the phone.
If you start getting this error after you changed to a different Android phone, that means you need to reinstall the USB Driver. To do that, download and install PdaNet again on your computer, and select "Yes" when it prompts you to reinstall the USB driver.
You can also trouble shoot the USB driver issue with information in this page.
- When I turn on WiFi share it shows error: "Fail to start WiFi access point, err=12"
On your computer open Device Manager and disable, then re-enable the Microsoft Virtual WiFi Miniport Adapter.
- Internet works fine but I am not able to send e-mails from the computer side.
That indicates your cell phone carrier is blocking the SMTP port to prevent mobile e-mail spamming.
You will need to check and see if your email service provides web access.
- Phone shows: "Data Call Failure Error Code 67. Registration failure. Your PCS Vision username and/or password may be incorrect."
There may be data service activation issue with your Sprint account. Please contact Sprint's tech support.
- USB Connection Dropped, code=1
This error usually indicates a USB hardware or driver problem, such as the USB port or USB cable not providing enough power. Try to see if any of these helps: try to reboot your computer and plugin a different USB port; make sure your laptop is being charged; make sure you are using the USB cable that comes with your phone instead of a third party cable.
Sometimes the issue is caused by the phone dropping the USB debugging interface. You can verify this by opening Device Manager on the computer and see if the "ADB Interface" device is no longer listed.
If you have a HTC or Motorola phone, you can also try to see if an older Google USB driver works: on the computer go to Start->Programs->PdaNet and select "Install Legacy USB driver" then wait for it to tell you it is completed. Reconnect and see if it helps.
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